Refund and Cancellation Policy

Last Updated: [17 Feb 2024]

At Funcho, we strive to ensure your satisfaction with our services. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our premium services. By using Funcho, you agree to comply with the terms outlined in this policy. If you have any questions or concerns, please contact us at hi@fungram.in.

1. Premium Services:

  • Funcho offers premium features and subscriptions that enhance the user experience on the platform.

2. Refund Policy:

  • Subscription Plans: Subscriptions to premium services are generally non-refundable. However, exceptions may be considered under certain circumstances, such as technical issues or billing errors. Requests for refunds will be reviewed on a case-by-case basis.
  • In-App Purchases: Refunds for in-app purchases, such as virtual gifts or boosts, will not be provided unless there is a proven technical issue or error in the transaction.

3. Cancellation Policy:

  • Subscription Plans: Users can cancel their subscription at any time through the Funcho app settings. Once canceled, the premium features will remain active until the end of the current billing period.
  • In-App Purchases: In-app purchases, such as virtual gifts or boosts, cannot be canceled once they have been confirmed.

4. Billing Issues:

  • If you experience any billing issues, including unauthorized charges or errors, please contact our customer support at hi@fungram.in. We will investigate and address the issue promptly.

5. Changes to Premium Services:

  • Funcho reserves the right to modify, suspend, or discontinue premium services at any time without prior notice. In the event of such changes, users may be entitled to a pro-rata refund for any unused portion of their subscription.

6. Contact Information:

  • For refund requests, billing issues, or any other concerns related to premium services, please contact our customer support at hi@fungram.in.

7. Changes to this Policy:

  • We may update this Refund and Cancellation Policy from time to time. Any changes will be reflected in the “Last Updated” date. We encourage you to review this policy regularly.

Thank you for choosing Funcho! If you have any questions or need assistance, please don’t hesitate to contact us at hi@fungram.in

Happy dating, The Funcho Team